Your information, handled with care.

1. Who we are

NE10 Beverages is a specialist beverage co-manufacturer, part of the NE10 Group, operating from our head office at 2501–2515 Reeves Rd, Joliet, Illinois 60436, USA, and our UK office at Acklam Hall, Hall Drive, Acklam, Middlesbrough, TS5 7DY, United Kingdom. When this policy says "we", "us" or "our", it means NE10 Beverages.

We are the controller of the personal information collected through this website. To contact us about anything in this policy, use the details in section 9.

2. The information we collect

We collect personal information only when you choose to give it to us:

• Quote and contact enquiries. When you submit our "Request a quote" form we collect your name, company, email address, phone number (optional), and the details you provide about your product and requirements.
• Direct correspondence. If you email or call us, we collect the contact details and information you share in that correspondence.

This website does not require an account, and we do not collect payment information through it.

3. How we use your information

We use the information you provide to:

• respond to your enquiry and prepare the quote or proposal you have asked for;
• communicate with you about a project, order or business relationship;
• keep normal business records; and
• comply with legal obligations that apply to us.

We do not sell your personal information, and we do not send marketing communications unless you have asked us to.

4. Cookies and analytics

This website does not set tracking or advertising cookies and does not run third-party analytics. If that changes, we will update this policy and, where required, ask for your consent first.

5. How we share information

We share personal information only where it is needed to run our business:

• Service providers — such as the providers that deliver our website hosting and form/email processing, acting on our instructions;
• Professional advisers — where necessary for legal, accounting or insurance purposes; and
• Authorities — where the law requires us to.

Because we operate in both the United States and the United Kingdom, your information may be transferred between our US and UK offices. Where required, we use appropriate safeguards for such transfers.

6. How long we keep information

We keep enquiry information for as long as needed to deal with your enquiry and, if a business relationship follows, for the duration of that relationship plus the period required for normal business and legal record-keeping. Information that is no longer needed is deleted.

7. Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. This website is served over an encrypted (HTTPS) connection.

8. Your rights

Depending on where you live — including under the UK and EU GDPR and certain US state privacy laws — you may have rights to access, correct, delete, or restrict the use of your personal information, to object to its processing, and to receive a copy of it. To exercise any of these rights, contact us using the details below. If you are in the UK or EU you also have the right to complain to your data-protection authority.

9. Contact us

For any privacy question or request:

• USA (Head Office): 2501–2515 Reeves Rd, Joliet, Illinois 60436, USA · +1 (815) 295-3633
• United Kingdom: NE10 Beverages Inc., Acklam Hall, Hall Drive, Acklam, Middlesbrough, TS5 7DY, United Kingdom · +44 7494 534 290

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed; significant changes will be highlighted on this page.

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